Dynamics 365 Customer Insights Journeys & Data – Get inspired and informed
In today’s fast-paced digital world, staying ahead means understanding your customers intimately and responding to their needs in real time. Dynamics 365 Customer Insights Journeys opens up a whole new world of possibilities for trigger based journeys and Power Automate. …
Mastering prompt engineering, especially in the MarTech, world cannot be emphasized enough. As we saw in almost all of my previous articles, prompting is always involved and needed. We need it for the Copilot, for preparation of the AI Builder …
In the last six articles of MarTech March and AIpril, we learnt all about the standard Copilot functionalities and new extended AI use cases with the AI Builder. It shows how relevant AI is and will be in Marketing. But …
Okay, dear readers, March and therefore MarTech March is over. But I’m not done with my ideas on AI and marketing automation. So after MarTech March comes AIpril. And I still have a small use case for a sentiment analysis …
The fourth part of MarTech March was all about the AI Builder and text generation for social media posts. Traditionally, creating marketing content requires a lot of time and resources. And AI-driven text generation makes it possible to automatically create …
In the previous week of MarTech March, we saw that Copilot already brings many functions with AI as standard in Dynamics 365 Customer Insights Journeys. This week we look at how marketing can benefit from further AI use cases. After …
I haven’t written much about Customer Insights Data yet, but that’s about to change. Let’s start with the Copilot, which is available in the module as standard. Similar to Customer Insights Journeys, the Copilot is directly embedded in Data and …
The second part of MarTech March is all about the Copilot in Customer Insights Journey. AI and MarTech have become inseparable due to their synergistic relationship: AI empowers MarTech platforms with advanced capabilities like intelligent segmentation and automated journey orchestration, …
There has been so much news about Dynamics 365 Customer Insights and MarTech in general in recent months that I find it super difficult to keep track of it all. My LinkedIn is full of Microsoft Copilot, tips on the …
Sometimes it is necessary to add an additional field to the form of a marketing email or a marketing form. Unfortunately, this is not quite as self-explanatory in marketing as on a classic CRM form. A few months ago, for …