Sometimes it is necessary to add an additional field to the form of a marketing email or a marketing form. Unfortunately, this is not quite as self-explanatory in marketing as on a classic CRM form. A few months ago, for …
Marketing Emails
Email click and negative paths in real-time journey
I came across the question in the forum. Someone asks how best to react to a specific click in an email in a real-time journey in Customer Insights. In real-time there is the following difficulty. If we send an email …
Use custom fonts in Customer Insights for emails and forms
Using a custom font in Customer Insights Journey is a great way to create a unique visual style and brand identity that stands out from the crowd. Microsoft has recently added the ability to add custom fonts to emails and …
A Teams Webinar Lifecycle Journey – Across Events!
Johannes Fleischhut provides a detailed guide on optimizing dynamic content in emails for event marketing. The guide covers various aspects such as incorporating dynamic event images, creating personalized Teams participation links, customizing calendar download links, and setting up trigger-based journeys in Dynamics 365 Customer Insights.
Brand profiles: Define styles
The brand profiles in Customer Insights have a new feature that I’ve been waiting for since brand profiles were introduced. But right from the start: What are brand profiles? It makes creating consistently branded content super easy. Whether it’s different …
Quiet Times in Real-time Marketing
Strength lies in tranquillity! Who wants to spam their contacts with messages? After all, in addition to the right content, the right place and the right target group, the right time is also extremely important in marketing. This is now …
Personalized journeys with weather condition
Can I create a personalized journey with information about the current weather in Dynamics 365 Customer Insights? In May this year, I was in Istanbul with my mom and the weather has not been so cooperative. It rained for almost …
Domain authentication: How emails don’t end up in spam
One of the very first tasks is to authenticate the domain in Customer Insights. An authenticated domain in Customer Insights is therefore super important to ensure that marketing emails reach the intended recipients and do not disappear in the spam …