Learn how to create a reusable trigger and Power Automate flow to send in-app notifications to the right users directly in Dynamics 365 Customer Insights Journeys.
Step-by-step guide on how to use Power Platform solutions to move triggers between environments in Dynamics 365 Customer Insights Journeys.
Discover how to design killer real-time journeys with trigger-based logic in Dynamics 365 Customer Insights and Power Automate, based on real community event sessions.
Discover how prompt engineering empowers marketers to create better AI-driven campaigns, with practical tips, prompt types, and real-world examples from MarTech.
Discover how Microsoft and Typeface are shaping the future of campaign management with a new AI-powered Copilot in Dynamics 365 Customer Insights.
Build a sentiment analysis flow with Power Automate and AI Builder for Customer Insights Journeys, store positive, neutral, negative, or not clear directly on the lead for better follow-up actions.