Push the Button: Optimizing and Segmenting Email Link Clicks in Customer Insights
Discover how to use link aliases in Dynamics 365 Customer Insights to segment email link clicks more efficiently and improve your email marketing strategy.
How-to
I Heard It Through the App Vine: Send in-app notifications via Journeys
Learn how to create a reusable trigger and Power Automate flow to send in-app notifications to the right users directly in Dynamics 365 Customer Insights Journeys.
I like to move it – ALM for triggers in Customer Insights
Step-by-step guide on how to use Power Platform solutions to move triggers between environments in Dynamics 365 Customer Insights Journeys.
Trigger me softly - How to build killer real time journeys
Discover how to design killer real-time journeys with trigger-based logic in Dynamics 365 Customer Insights and Power Automate, based on real community event sessions.
Part 8: The Art of Prompt Engineering in MarTech
Discover how prompt engineering empowers marketers to create better AI-driven campaigns, with practical tips, prompt types, and real-world examples from MarTech.
Part 7: Copilot and campaign management - The Future with Microsoft and Typeface
Discover how Microsoft and Typeface are shaping the future of campaign management with a new AI-powered Copilot in Dynamics 365 Customer Insights.