Learn how to automatically generate social media posts for events in Dynamics 365 Customer Insights Journeys using AI Builder, prompts, and Power Automate.
Learn how Copilot in Customer Insights Data supports data analysis, customer understanding, and environment monitoring using generative AI.
Discover how Copilot is integrated across Customer Insights Journeys, from emails and images to segments and journeys, and how it transforms marketing automation without additional licenses.
Step-by-step instructions to customize email and marketing forms in Customer Insights without breaking the designer.
Learn how to handle specific email link clicks in real-time journeys in Dynamics 365 Customer Insights by using the series tile instead of unstable if/then branching.
Learn how to use custom fonts in Customer Insights Journey emails and forms, what to consider, and how to define fallbacks for reliable rendering.