· Pauline · How-to · 1 min read
Trigger me softly - How to build killer real time journeys
Discover how to design killer real-time journeys with trigger-based logic in Dynamics 365 Customer Insights and Power Automate, based on real community event sessions.
Please be aware: The content is accurate at the time of creation. It may be that Microsoft has made changes in the meantime.
In today’s fast-paced digital world, staying ahead means understanding your customers intimately and responding to their needs in real time. Dynamics 365 Customer Insights Journeys opens up a whole new world of possibilities for trigger based journeys and Power Automate. Triggers are a flexible way to capture important moments and interactions, allowing you to orchestrate uniquely engaging customer interactions.
I was honored to be a speaker at community events like the ColorCloud or Dynamics365 Summit. Then people asked me if I could also record my session so they could follow along with my demos again. So here it is.
In this video, we’ll dive into the synergy between Dynamics 365 Customer Insights and Power Automate. Learn firsthand with practical use cases and how to build personalized, real-time triggers that make a real impact, taking your customer experience to the next level.
Do you have questions, ideas or remarks? Feel free to get in touch.
