A Little Nudge Needed? How to Send Proactive Messages by Your Agent
Learn how to let your agent take initiative by sending proactive messages in Microsoft Teams using a simple Power Automate flow.
How-to
Your first agent with Copilot Studio: A little transition helper
Learn how to build a simple agent in Microsoft Copilot Studio to help with the transition to real-time marketing in Dynamics 365 Customer Insights.
What happens to the consent when an email is changed in Customer Insights?
Learn what happens to consent when a contact’s email address changes in Dynamics 365 Customer Insights and explore two approaches to handle it.
How to integrate Dynamics 365 Customer Insights Journeys and Data
Discover how Dynamics 365 Customer Insights Journeys and Data work together to create deeply personalized customer experiences using unified profiles and AI-driven insights.
Dynamically change country code for phone number in real-time marketing form
This allows us to simplify the entry of the phone number by presetting the correct country code, and dynamically changing it depending on the country the customer selects.
Javascript library for real-time marketing form in Customer Insights
There's no getting around Javascript in the real-time marketing form in Customer Insights. I'm putting together a library of scripts and use cases for marketing forms in the hope that it will make everyday life a little easier for all of us.