Tag: customer insights

Learn how Copilot in Customer Insights Data supports data analysis, customer understanding, and environment monitoring using generative AI.

Discover how Copilot is integrated across Customer Insights Journeys, from emails and images to segments and journeys, and how it transforms marketing automation without additional licenses.

Step-by-step instructions to customize email and marketing forms in Customer Insights without breaking the designer.

Learn how to handle specific email link clicks in real-time journeys in Dynamics 365 Customer Insights by using the series tile instead of unstable if/then branching.

If the Insights tab is missing from your custom Contact form in Dynamics 365 Customer Insights, this guide explains how to add the correct Real-time Insights manually by adjusting the form XML and handlers.

Learn how to use brand profiles in Dynamics 365 Customer Insights to define styles, manage senders, and ensure consistent branding across emails.