Tag: customer insights

Learn how to create a custom button in the Dynamics 365 command bar that triggers a Customer Insights journey using JavaScript.

Discover how to use link aliases in Dynamics 365 Customer Insights to segment email link clicks more efficiently and improve your email marketing strategy.

Discover how to design killer real-time journeys with trigger-based logic in Dynamics 365 Customer Insights and Power Automate, based on real community event sessions.

Discover how Microsoft and Typeface are shaping the future of campaign management with a new AI-powered Copilot in Dynamics 365 Customer Insights.

Explore additional AI Builder use cases in Dynamics 365 Customer Insights Journeys, from automatic language detection and translation to keyword extraction and text categorization.

Learn how Copilot in Customer Insights Data supports data analysis, customer understanding, and environment monitoring using generative AI.