Segments not loading properly, Journey not sending email, forms not submitting, event registrations not arriving in the system. Some of these bugs I’m sure everyone has experienced in Customer Insights.
Since the latest update (version 1.1.30993.107) of Customer Insights Journey, there is a function I have been waiting for: Create leads and sales opportunities in a journey. Previously, I had
Can I create a personalized journey with information about the current weather in Dynamics 365 Customer Insights? In May this year, I was in Istanbul with my mom and the
One of the very first tasks is to authenticate the domain in Customer Insights. An authenticated domain in Customer Insights is therefore super important to ensure that marketing emails reach
Events are a still big topic in Dynamics 365 Customer Insights – Journey and in my opinion a USP in the world of marketing automation. Often the focus is on
One thing I’ve been missing in Outbound Marketing is the ability to see the participation in journeys from contacts or leads. I can, of course, find out which emails the
For an update on this article and more Javascript in marketing forms, check out the Javascript library: Javascript library for real-time marketing form in Customer Insights What I like about
At the moment Dynamics 365 Marketing has two ways to create segments – one in Outbound and one in Real-time marketing. Until now I mostly used Outbound segment, because I
The Release Wave Dynamics 365 Customer Insights and Dynamics 365 Marketing was announced at the Inspire on the 18th July. In my opinion it not only brings great new features
