Part 2: Copilot in Customer Insights Journeys
Discover how Copilot is integrated across Customer Insights Journeys, from emails and images to segments and journeys, and how it transforms marketing automation without additional licenses.
Discover how Copilot is integrated across Customer Insights Journeys, from emails and images to segments and journeys, and how it transforms marketing automation without additional licenses.
MarTech March kicks off with an introduction to marketing technology, MarTech stacks, the role of AI, and practical guidance on building a sustainable MarTech strategy.
Step-by-step instructions to customize email and marketing forms in Customer Insights without breaking the designer.
Learn how to handle specific email link clicks in real-time journeys in Dynamics 365 Customer Insights by using the series tile instead of unstable if/then branching.
Learn how to use custom fonts in Customer Insights Journey emails and forms, what to consider, and how to define fallbacks for reliable rendering.
If the Insights tab is missing from your custom Contact form in Dynamics 365 Customer Insights, this guide explains how to add the correct Real-time Insights manually by adjusting the form XML and handlers.