2025 Release Wave 1 for Dynamics 365 Customer Insights – Data
Check out what the release wave for Customer Insights Data has in place for us. You will see, it actually does have interesting news.
The Blog
Here you can find all my blog posts. Have fun reading!
2025 Release Wave 1 for Dynamics 365 Customer Insights – Journeys
It’s that exciting time of year again! The first release wave for Customer Insights Journeys 2025 is out!
Customize Double Opt-In in Dynamics 365 Customer Insights
Learn how to customize and personalize double opt-in emails and journeys in Dynamics 365 Customer Insights Journeys using real-time marketing.
A Little Nudge Needed? How to Send Proactive Messages by Your Agent
Learn how to let your agent take initiative by sending proactive messages in Microsoft Teams using a simple Power Automate flow.
Your first agent with Copilot Studio: A little transition helper
Learn how to build a simple agent in Microsoft Copilot Studio to help with the transition to real-time marketing in Dynamics 365 Customer Insights.
What happens to the consent when an email is changed in Customer Insights?
Learn what happens to consent when a contact’s email address changes in Dynamics 365 Customer Insights and explore two approaches to handle it.