· Pauline · How-to
Personalized journeys with weather condition
Learn how to build weather-based personalization in Dynamics 365 Customer Insights with segment-based emails and trigger-based journeys powered by real-time weather data.
How-to
- · Pauline · How-to
Domain authentication: How emails don't end up in spam
Domain authentication is a key foundation for email deliverability in Dynamics 365 Customer Insights. Learn how it works, how to configure it, and how to test if your emails still land in spam.
- · Pauline · How-to
Create and send ondemand webinars
Learn how to make webinars available ondemand after they’ve ended by flagging event records and triggering a real-time journey that sends the recording link automatically.
- · Pauline · How-to
Participation in Journeys for Contacts and Leads
Learn how to make journey participation visible for contacts and leads by using a custom table and Power Automate in Dynamics 365 Customer Insights – Journeys.
- · Pauline · How-to
Extend Real-time Marketing Forms with tiny bits of Javascript
Learn how to enhance Real-time Marketing forms with tiny bits of JavaScript to conditionally show or hide fields like customer numbers based on user selections.
- · Pauline · How-to
Create complex segments and find the right target audience
A practical guide to creating complex real-time marketing segments in Dynamics 365 by combining attributes, behavioural data, Copilot, and exclusion logic.
