Blog Articles

Your can find all blog posts here. Have fun!

  • 2025 Release Wave 1 for Dynamics 365 Customer Insights – Data

    2025 Release Wave 1 for Dynamics 365 Customer Insights – Data

    In my previous blog post, I listed all features for…

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  • 2025 Release Wave 1 for Dynamics 365 Customer Insights – Journeys

    2025 Release Wave 1 for Dynamics 365 Customer Insights – Journeys

    It’s that exciting time of year again—the first release wave…

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  • Customize Double Opt-In in Real-time Marketing

    Customize Double Opt-In in Real-time Marketing

    Double Opt-In is now widely available in Customer Insights Journeys…

    Read more

  • A Little Nudge Needed? How to Send Proactive Messages by Your Agent

    A Little Nudge Needed? How to Send Proactive Messages by Your Agent

    Imagine a virtual agent that doesn’t just sit quietly in…

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  • Your first agent with Copilot Studio: A little transition helper

    Your first agent with Copilot Studio: A little transition helper

    Currently there are two topics that are omnipresent for me:…

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  • What happens to the consent when an email is changed in Customer Insights?

    What happens to the consent when an email is changed in Customer Insights?

    Recently, I came across an interesting topic in a forum…

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  • Celebrating One Year of Blogging

    Celebrating One Year of Blogging

    Hello, dear readers! I can hardly believe it’s been a…

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  • How to integrate Dynamics 365 Customer Insights Journeys and Data

    How to integrate Dynamics 365 Customer Insights Journeys and Data

    There is one thing that I haven’t talked about enough…

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You are a real techie. Here are blog posts just for you.

  • Customize Double Opt-In in Real-time Marketing

    Customize Double Opt-In in Real-time Marketing

    Double Opt-In is now widely available in Customer Insights Journeys…

    Read more

  • A Little Nudge Needed? How to Send Proactive Messages by Your Agent

    A Little Nudge Needed? How to Send Proactive Messages by Your Agent

    Imagine a virtual agent that doesn’t just sit quietly in…

    Read more

  • Your first agent with Copilot Studio: A little transition helper

    Your first agent with Copilot Studio: A little transition helper

    Currently there are two topics that are omnipresent for me:…

    Read more

  • Javascript library for real-time marketing form in Customer Insights

    Javascript library for real-time marketing form in Customer Insights

    There’s no getting around Javascript in the real-time marketing form…

    Read more

  • Custom button in Dynamics 365: Trigger journeys with one click

    Custom button in Dynamics 365: Trigger journeys with one click

    What if we had a button in the ribbon bar…

    Read more

Everyone starts out small, here are perfect blog posts for you:

  • Your first agent with Copilot Studio: A little transition helper

    Your first agent with Copilot Studio: A little transition helper

    Currently there are two topics that are omnipresent for me:…

    Read more

  • What happens to the consent when an email is changed in Customer Insights?

    What happens to the consent when an email is changed in Customer Insights?

    Recently, I came across an interesting topic in a forum…

    Read more

Everyone starts out small, here are the perfect blog posts for you:

  • Your first agent with Copilot Studio: A little transition helper

    Your first agent with Copilot Studio: A little transition helper

    Currently there are two topics that are omnipresent for me:…

    Read more

  • What happens to the consent when an email is changed in Customer Insights?

    What happens to the consent when an email is changed in Customer Insights?

    Recently, I came across an interesting topic in a forum…

    Read more

Want to help your business? Here are the perfect blog posts for you:

  • What happens to the consent when an email is changed in Customer Insights?

    What happens to the consent when an email is changed in Customer Insights?

    Recently, I came across an interesting topic in a forum…

    Read more

  • I Heard It Through the App Vine: Send in-app notifications via Journeys

    I Heard It Through the App Vine: Send in-app notifications via Journeys

    Let’s stay with triggers for a while. A few weeks…

    Read more

  • Uniting Sales and Marketing – Integrating MS Bookings into Customer Insights Journeys

    Uniting Sales and Marketing – Integrating MS Bookings into Customer Insights Journeys

    Guest edition, Author: Johannes Fleischhut Foreword Microsoft Bookings is great…

    Read more

Let’s take it to the next level. Here are the perfect blog posts for you:

  • Customize Double Opt-In in Real-time Marketing

    Customize Double Opt-In in Real-time Marketing

    Double Opt-In is now widely available in Customer Insights Journeys…

    Read more

  • A Little Nudge Needed? How to Send Proactive Messages by Your Agent

    A Little Nudge Needed? How to Send Proactive Messages by Your Agent

    Imagine a virtual agent that doesn’t just sit quietly in…

    Read more

  • Javascript library for real-time marketing form in Customer Insights

    Javascript library for real-time marketing form in Customer Insights

    There’s no getting around Javascript in the real-time marketing form…

    Read more

  • Custom button in Dynamics 365: Trigger journeys with one click

    Custom button in Dynamics 365: Trigger journeys with one click

    What if we had a button in the ribbon bar…

    Read more

  • I Heard It Through the App Vine: Send in-app notifications via Journeys

    I Heard It Through the App Vine: Send in-app notifications via Journeys

    Let’s stay with triggers for a while. A few weeks…

    Read more

  • Uniting Sales and Marketing – Integrating MS Bookings into Customer Insights Journeys

    Uniting Sales and Marketing – Integrating MS Bookings into Customer Insights Journeys

    Guest edition, Author: Johannes Fleischhut Foreword Microsoft Bookings is great…

    Read more

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